Shipping Policy – Eclipse The Label
At Eclipse, we are committed to delivering your order quickly, safely, and with care. Please read our shipping policy below for details:
Shipping Coverage
- Currently, we ship only within India.
- International shipping is not available at this time.
Processing Time
- All orders are processed within 2–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
- Standard delivery time is 4–7 business days from dispatch, depending on your location.
- Remote or non-metro locations may take longer.
Shipping Charges
- Free shipping on all prepaid orders above ₹2,000.
- For orders below ₹2,000, a standard shipping fee of ₹100 applies.
- Cash on Delivery (COD), if available, will have an additional handling fee of ₹50.
Order Tracking
- Once your order is dispatched, you will receive an email/SMS with tracking details.
- You can track your order status anytime using the provided link.
Delays
- While we strive to deliver on time, unforeseen circumstances (logistics delays, weather, strikes, etc.) may impact delivery.
- We will keep you updated in such cases.
Address Accuracy
- Please ensure your shipping address, phone number, and pin code are accurate.
- We are not responsible for delays or failed deliveries due to incorrect details provided.
Undelivered Orders
- If a package is returned to us due to failed delivery attempts, we will contact you to reship.
- Additional shipping charges may apply for redelivery.
If you have any questions about shipping or order status, feel free to contact us at:
📧 support@eclipsethelabel.in
📞 +91 7888957507