At Eclipse – The Label, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

Information We Collect

When you shop with us or browse our website, we may collect the following information:

• Personal details such as your name, email address, phone number, and shipping/billing addresses.
• Payment details (processed securely through trusted third-party payment gateways; we do not store your card/bank details).
• Order history and preferences to improve your shopping experience.
• Technical data such as your IP address, browser type, and device information for analytics and security purposes.

How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.
• Communicate with you about your purchases, shipping updates, or customer service requests.
• Send promotional offers, newsletters, and brand updates (only if you opt in).
• Improve our website, product range, and customer experience.
• Comply with legal and regulatory requirements.

Sharing Your Information

• We do not sell or rent your personal information to third parties.
• Your data may be shared only with trusted service providers (courier partners, payment gateways, IT support, etc.) strictly for the purpose of fulfilling your orders and improving our services.
• We may disclose information if required by law or to protect our rights and security.

Data Security

We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Transactions are encrypted and processed via secure payment gateways.

Cookies & Tracking Technologies

Our website may use cookies to:

• Personalize your shopping experience.
• Analyze site performance and usage.
• Deliver relevant offers and recommendations.

You may disable cookies in your browser settings, but some features of the site may not function properly.

Your Rights

As our valued customer, you have the right to:

• Access, update, or correct your personal information.
• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
• Request deletion of your personal data, subject to applicable laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the revised date.

Contact Us

For any questions, concerns, or requests regarding your personal data, please reach out to us:

📧 support@eclipsethelabel.in

📞+917888957507